When you hear the word “mystery shopping“, what first comes into mind?
For those unfamiliar with mystery shopping, this is a tool used by a company to measure their products and services. It uses the help of a person they hired to try out the product or service in secret. It’s a simple job that pays! Not only that, but a lot of perks come along with this kind of job, such as a free merchandise, stays in a hotel, or meals.
This kind of job is all about the details. You may be asked to evaluate the food of a certain restaurant, or the service of a hotel. You need to try to experience how it’s like to be a regular customer at that certain establishment, and fill in a report for the company afterwards. Since the staff at the establishment don’t know you’ve been hired by the company to evaluate them, your input is the closest possible feedback of one of their normal customers.
In mystery shopping, you must always have to make a purchase, but you will always be fully reimbursed for that.
Next time, we’ll go further into the details of mystery shopping so stay tune for more updates.
